Topics: Customer Service / Humor / Performance Improvement
John Madden helps organizations and people become more successful through humor. He does this by sharing practical techniques and insights, which have worked for him and others.
John is an International speaker, trainer, and consultant who formerly managed multiple hotels and restaurants in Europe and here in the United States.
He has presented lectures and seminars to all industries throughout this country and abroad - on customer service, creative problem solving, coaching skills, and stress reduction through humor.
John is a member of the National Speakers Association and has authored several articles and recordings on customer service, success attitudes, and creative problem solving.
Six years speaking in over 100 cities and several countries. Keynoter (opening, closing, after-dinner), and seminar presenter at conventions. In-house training for various industries and government. Emcee at awards and auction banquets. Host on PBS membership drive.